quality services

Quality services

At Hillingdon Carers we are committed to a cycle of continuous improvement. One of the ways we do this is to have regular external assessments and validation of our organisation.
At Hillingdon Carers we are committed to a cycle of continuous improvement. One of the ways we do this is to have regular external assessments and validation of our organisation.
We currently hold the following externally-assessed quality marks:
We currently hold the following externally-assessed quality marks:
trusted charity mark logo
trusted charity mark logo
Achieving the Trusted Charity Mark has given our organisation:
Achieving the Trusted Charity Mark has given our organisation:
The Trusted Charity mark (formerly PQASSO) is an extremely comprehensive review of the organisation covering twelve areas, from financial management, to strategy and planning. Its achievement is confirmation that our organisation has reached a recognised quality standard and has enhanced the team’s learning through the assessment process.
The Trusted Charity mark (formerly PQASSO) is an extremely comprehensive review of the organisation covering twelve areas, from financial management, to strategy and planning. Its achievement is confirmation that our organisation has reached a recognised quality standard and has enhanced the team’s learning through the assessment process.
We were last re-assessed in December 2019 and the award lasts for two years.
We were last re-assessed in December 2019 and the award lasts for two years.
AQS logo
AQS logo
The Advice Quality Standard is the quality mark for organisations that provide advice to the public on social welfare issues. We have demonstrated that we are easily accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.
The Advice Quality Standard is the quality mark for organisations that provide advice to the public on social welfare issues. We have demonstrated that we are easily accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.
We were last re-assessed in January 2020 and the award lasts for two years.
We were last re-assessed in January 2020 and the award lasts for two years.
London Youth logo
London Youth logo
We are also regularly assessed the work we do with children and young people and have been awarded the bronze, silver and gold levels of this award.
We are also regularly assessed the work we do with children and young people and have been awarded the bronze, silver and gold levels of this award.
Each lasts for two years and we have been re-assessed for bronze and silver this year and are currently working towards the re-assessment for the gold award.
Each lasts for two years and we have been re-assessed for bronze and silver this year and are currently working towards the re-assessment for the gold award.