Register today

Becoming a carer for a member of your family is not something you would generally plan for. Our mission is to offer support and guidance to carers of all ages throughout the London Borough of Hillingdon. We aim to provide the information, advice, training and support you need when you become a carer. Sign up today!

Register today

Becoming a carer for a member of your family is not something you would generally plan for. Our mission is to offer support and guidance to carers of all ages throughout the London Borough of Hillingdon. We aim to provide the information, advice, training and support you need when you become a carer. Sign up today!

What’s new

England’s Chief Nursing Officer, Dame Ruth May meets local charities and volunteers

Carers Trust Hillingdon is part of an initiative run by five local health and wellbeing charities, consisting of Harlington Hospice, Hillingdon Mind, DASH and AgeUK Hillingdon, Harrow and Brent that makes up the organisation H4All.

H4All’s focus is to tackle the social issues that relate to the wider determinants of health whilst supporting and empowering local people to better manage their own health and to bring them into contact with their local community.

Their recent project, Compassionate Hillingdon, captured the imagination of Chief Nursing Officer for England, Dame Ruth May who wanted to learn more and therfore paid a visit to Key House in August.

Compassionate Hillingdon supports people aged 18+ in the community who are facing a life-limiting illness, nearing their end of their life, are older or are struggling with loneliness and isolation. These people are assigned a volunteer Compassionate Friend, who then offers support through regular visits or phone calls, going on days out or attending appointments, and offering support around areas of life that they find difficult.

Our YACs taking a break

During the summer break at Carers Trust Hillingdon we had a fabulous time with our young adult carers (YACs), with trips to suit most tastes. Our trips are designed not only for the experience, but also as a chance to develop key skills such as communication, team work, endurance and problem solving.  #youngadultcarers  #carerstrusthillingon #harrowcarers    
Read more here:

 We went to Lee Valley for a white water rafting experience using a challenging Olympic route. Our young people worked incredibly well as one in order to ensure their boat reached the end of the course.

Other preferred the trip to Liquid Leisure Aqua park in Windsor.  The weather was amazing and all our YACs literally ‘took the leap’ from the highest point at the park to the water below – a jump that is not for the faint-hearted!  

We’ve also been doing some amazing stuff with our colleagues at Harrow Carers and offered YACs from across Hillingdon and Harrow a beach trip to Bournemouth for a day by – and in – the sea.  Due to the fabulous weather, 43 YACs were able to swim all day, play beach ball and eat freshly cooked donuts and ice cream. For some it was their first time at the seaside and all had a ball!

Our YACs were given the opportunity to take part in a trip to Go Ape in Black Park, and had access to the ultimate high ropes experience.
This enabled them to tackle the incredible tree-to-tree crossing that tested their nerves and balance in equal measures as well as the sky-high, adrenaline rush in going down the zip wires.  This was the perfect activity for the Young Adult Carers to push themselves physically and mentally in the great outdoors. The feeling of achievement at the end was an incredible outcome for each individual that took part.

Finally we had a joint Harrow / Hillingdon Festival, where our YACs from across both boroughs enjoyed field games, hair braiding and a lovely BBQ. A highlight for many was a visit from B.A.C.A. (Bikers Against Child Abuse), where they were allowed to sit on the very expensive bikes. 

Care - calling:
Care - calling:

During the lockdown we introduced care-calls for carers. This is a regular telephone call from a trained volunteer to check-in with you, have a chat and to ensure that everything is ok. This is now a permanent offer for any carer that would like telephone friendship and support. Call us on 01895 811206 to arrange calls.
During the lockdown we introduced care-calls for carers. This is a regular telephone call from a trained volunteer to check-in with you, have a chat and to ensure that everything is ok. This is now a permanent offer for any carer that would like telephone friendship and support. Call us on 01895 811206 to arrange calls.

report icon

Annual report 2020/21:
Annual report 2019/20:

We have just published our latest Annual Report, which updates our members, carers and other stakeholders about our work. It includes details of financial performance, governance, headline successes and what services we have delivered. The report is available via our Publications and Downloads webpages or you can request a hard copy in the post by calling the office on 01895 811206.
We have just published our latest Annual Report, which updates our members, carers and other stakeholders about our work. It includes details of financial performance, governance, headline successes and what services we have delivered. The report is available via our Publications and Downloads webpages or you can request a hard copy in the post by calling the office on 01895 811206.

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Hillingdon carers strategy 2020-25:

Our new five-year plan has been published and available via our Publications and Downloads webpage Developed with carers, our new Strategy details our development plans for the next five years and sets out how we will meet the priorities that carers have set. To pre-order a copy please call us on 01895 811206.
Our new five-year plan is due to be published in late-October. Developed with carers, our new Strategy details our development plans for the next five years and sets out how we will meet the priorities that carers have set. To pre-order a copy please call us on 01895 811206.

mental health icon

New opportunities for carers for someone with mental ill health

Hillingdon Mind have introduced new Zoom Coffee and Chat sessions, Self-Care training and Psychoeducation webinars, in addition to their online Psychotherapy Group. For more information about any of these, please contact Zoe or Judith: 
[email protected] 
[email protected]
Hillingdon Mind have introduced Zoom Coffee and Chat sessions, Self-Care training and Psychoeducation webinars from in addition to their online Psychotherapy Group. For more information about any of these, please contact Zoe or Judith: 
[email protected] 
[email protected]

Opening times
Opening times
Our Advice Centre open hours are:
Monday          10am-4pm
Tuesday         10am-4pm
Wednesday   10am-4pm
Thursday       10am-4pm
Friday            10am-4pm
Please call the office on 01895 811206 to make an appointment.
Due to the Covid-19 pandemic, we are not able to open every day. Please call the office on 01895  811206 to find out our current business hours.

Register here or get in touch

Please provide your details here to register with us or ask any questions. You can also call us on  01895  811206.

We would be happy to answer your questions.

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